Shipping and Collections
Insomnia ships all orders via our postage providers Royal Mail and DPD couriers and all orders will normally be dispatched within 48 hours, your items should arrive no later than 3-4 days from order, however with weather and COVID issues these times may vary. All orders will be charged a flat fee of £4.50 for shipping.
Collections are available form our West George Street Store on a Friday only between 12pm and 5pm. Any order placed on a Friday will only ready on the following available collection day.
All of our products have a shelf life of 3 weeks from time of order so please do not order too far in advance of your intended consumption date.
In the unlikely event of your product being damaged in transit we ask that in the first instance you refuse the parcel from your courier and have them send it back. Alternatively, inform us and send the parcel back to us and provide proof of postage for this,.